1.
Essential Question for Each Project
We begin each study with an essential
question, such as: What three projects could we undertake to increase
profits 15% over the next two years? What styles of jeans should
we discontinue and which should we promote to become the market leader?
What are the most important customer service touch points we can
affect with a limited budget? Each study provides your stakeholders
with concrete, actionable answers to the study’s essential
question.
2. Engaging Research
From small focus group assignments
to major strategic studies, we work for companies that are eager
to act on market research. But before we conduct each study,
you are intimately involved in the study’s design so that your organization’s key stakeholders
are involved and in concert with our efforts. We’ve found
that this is the best way to have all stakeholders rally around
the research findings.
3. Collaborative Data Analysis
When the research
has been completed, but before you receive a final report, we conduct
a collaborative Data Workshop. We share our findings with you and
ask several questions: Are there business issues within the company
that are related to these findings? If so, what further analysis
is needed to complement this work? Any surprises for you in this
data? How can we best present the data to get buy-in from all stakeholders?
We then finalize the analysis and give you a detailed report, complete
with actionable insights. But it doesn’t end
there. Now comes the fun part.
4. Discovery Sessions® Rather than simply
presenting slide after slide of data and telling your stakeholders
our key findings, we craft unique Discovery Sessions for each study
based on proven learning theories [this would be a link to the section
below]. The Discovery Sessions are designed to lead stakeholders
with diverse learning styles through a step-by-step self-discovery
process. Based on the theory of multiple intelligences, participants
use not only their logical/mathematical and linguistic intelligences,
but also visual, kinesthetic, musical, and interpersonal intelligences
to discover research results on their own. This highly interactive,
non-hierarchical learning process results in stakeholders truly understanding
the data so they can more effectively act on it. And best of all,
Discovery Sessions are a tremendous amount of fun and create lasting
cross-departmental collaboration.
5. Actionable Outcomes
At the conclusion of each
of the Discovery Sessions, we help your stakeholders produce an authentic
deliverable, such as a summary memo, a list of possible solutions
to a problem, or a store design with the best possible mix of merchandise.
Unlike presentations that end with recommendations which participants
find “interesting” and
then soon forget, this process lights a fire for change because stakeholders
have discovered the findings “on their own” and are ready
to act on them in a unified way.
The proven learning theory behind the Bluewater
Approach
#1: Multiple Intelligences
Howard Gardner (Harvard) has located multiple intelligences within
the human brain. Everyone has a different mix, with a few dominant
intelligences in each person. When information is presented in
a way that taps into several intelligences, all learners can effectively
access the same content.
The seven intelligences are:
» verbal/linguistic
» logical/mathematical
» visual/spatial
» musical
» bodily/kinesthetic
» intrapersonal
» interpersonal
#2: Cooperative Interaction
Elizabeth Cohen (Stanford) has proven that cooperative interaction
leads to more learning and greater content retention. At Bluewater,
we put participants into small, non-hierarchical groups and give
them specific tasks to address with the data. This type of interaction
maximizes learning for the group.
#3: The Process of Self-Discovery
Jerome Bruner (Harvard) shows that learning through a guided process
of self-discovery results in true mastery and ownership of content.
We carefully structure our Discovery Sessions to lead stakeholders
to discover for themselves the key insights we have identified
in the study. How much more powerful is it to feel that you have
figured it out yourself rather than having been told the answer?
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